Text Message Program
Vision Infrastructure Solutions uses text messages to coordinate service work with the vendors and technicians who perform it. This page describes who receives messages, how they consent, and how to stop them.
Who receives messages. Vendor partners only: companies and technicians who have signed a Vision Infrastructure Solutions Vendor Agreement and provided a mobile number on it. We do not text customers, the public, or anyone who has not signed that agreement. There is no marketing or promotional traffic on this number.
How consent is given. In writing, on the Vendor Agreement, before any work is dispatched. The agreement carries this wording beside the mobile number field:
SMS / Text Message Consent: By checking this box and providing my mobile number, I agree to receive text messages from Vision Infrastructure Solutions regarding scheduling, dispatch, job status, site access and coordination, document requests and other service or work related communications. Text messages are for service and operational purposes only; we do not send advertising or promotional messages through this program. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of being awarded work. See our SMS Terms at https://www.visionis.co/terms-of-service and our Privacy Policy at https://www.visionis.co/privacy-policy.
The consent box is separate from acceptance of the agreement as a whole. A copy of that section of the agreement is here.
What we send. Job dispatch and coordination only: which job to attend, where it is, and a link to that job's check-in and inspection form. Two examples:
Vision WO VIS-2026-0001 - Annual Fire Sprinkler Inspection @ Store 1234. Tap to start (no login): https://vision-production-0763.up.railway.app/vendor/EXAMPLETOKEN Reply STOP to opt out.
EMERGENCY Vision WO VIS-2026-0002 - Annual Fire Extinguisher & Exit Light Inspection @ Store 5678. Tap to start (no login): https://vision-production-0763.up.railway.app/vendor/EXAMPLETOKEN Reply STOP to opt out.
Frequency and cost. Message frequency varies with the work assigned. Message and data rates may apply.
How to stop. Reply STOP to any message to opt out, or HELP for help. You can also call us on (800) 774-9714.
Privacy. We do not sell, rent or share mobile numbers or SMS consent information with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy and Terms of Service.